If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Your personal information and non-personal information may be shared by The Havannah Vanuatu and among its travel agent partners for limited purposes, including fulfilling customer reservations; offering certain products and services in connection with our Site; communicating to customers; providing customer service; enhancing and improving customers' online experience; enabling access to our partners' sites; providing a personalized online experience; and completing credit card transactions.
When using our Site, you may be asked to voluntarily provide certain personal information. You can use our Site without disclosing personal information, but you will need to provide personal details when making your reservation. Also, upon your registering at check-in we may request that you provide us certain information in our guest cards or similar registration materials. When you place a reservation or register at check-in, we may request your name, email address, mailing address, phone number, credit card number and expiration date. We may also ask for personal information when you contact our reservations department or other customer service departments. This will allow us to assist you better and to protect your confidentiality by verifying your identity.
If The Havannah is sold or disposed of as a going concern, the relevant customer database of The Havannah could, in whole or in part, be sold as part of that transaction. We also may have to release personal information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, to enforce our Terms and Conditions or to protect the rights, property, or safety of The Havannah or others. By accessing our Site, you indicate your acceptance of such transfers and releases of your personal information.
We may use personal information and non-personal information for purposes unrelated to marketing, including:
We have security procedures in the storage and disclosure of personal information in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Our Site may also contain links to other websites. Keep in mind that we do not control and are not responsible for the privacy or security practices or the content of these or other websites.
We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a consumer may utilize to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it.
We do not intentionally send you unsolicited email marketing communications. If you choose to receive periodic communications from us, we may from time to time send you email messages describing new promotions, featured resorts and special offers. When you join our email list, we request your email address in order to send you email on the latest offers, advanced notice of events, and more. You can choose to stop receiving these emails at any time. If you are no longer interested in receiving our mail communications, instructions for removal from the list are included in the email we send you.